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Frequently asked questions
Is my personal information kept private?
Please be assured that your personal information is kept private and confidential, and at no point will we share it with a third party. For more information, please read our privacy policy in full.
What countries does Aisha Mianoor ship to?
AISHA MIANOOR ships to 220 countries worldwide
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How do I return or exchange an item?
At Aisha Mianoor, we are committed to providing the highest quality workmanship. Whilst we hope you are delighted with your order, we do not offer any returns or exchanges under normal conditions.
A conditional exchange may be offered in the form of store credit for future purchases if the product you received is found to be faulty in terms of its quality or workmanship, provided that you inform us within 48 hours of receipt. After you generate a query, our Quality Assurance Department will review your case and provide a solution. Customised orders or orders where a discount code has been applied are not eligible for a return, refund, or chargeback.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
